KEY DOCUMENT

PRIVACY POLICY

Effective Date: [March 2025]

At Validate, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the Validate app.

1. What We Do

When you take part in activities through Validate, you can earn points that may be exchanged for rewards such as coupons or vouchers. Your activity is tracked solely to enable you to receive the benefits you’ve earned.

2. What Data We Collect

We may collect the following information when you use Validate:

Your name and contact information (e.g. email address)
Participation records (e.g. events or programmes attended)
Points earned and rewards redeemed
Optional demographic information (if you choose to provide it)

3. Your Data, Your Choice

You own your data. We will never sell your personal information or share it with third parties without your clear and direct permission.
Any information shared with partners or supporters will be fully anonymised and aggregated, unless you have explicitly agreed otherwise.

4. How We Use Your Data

Your data will only be used for the following purposes:

Managing your activity participation, points, and rewards
Improving the Validate app and service experience
Communicating important updates or support information
Ensuring fairness and quality in our service delivery

5. Data Security

We take your privacy seriously. All data is securely stored and handled in accordance with relevant data protection laws. Access to your information is limited to authorised personnel only.

6. Data Sharing

We will only share your personal data in the following circumstances:

When you have given us clear, informed permission
When required by law or safeguarding obligations

7. Your Rights

You have the right to:

Access your personal data
Request corrections or updates
Request that your data be deleted
Withdraw your consent at any time

If you wish to make a request or ask a question about your data, please contact us using the details provided within the app or our main communication channels.

8. Changes to This Policy

We may occasionally update this Privacy Policy to reflect improvements or changes to our services. You will be notified of any significant changes via the app or email.

9. Copyright and Usage Protection

All content, data structures, systems, and materials within the Validate app are protected by copyright and intellectual property laws. No part of this app, its data, systems, or content may be copied, reproduced, shared, repurposed, or used in any form without express written permission from Validate.
To request permission, please contact: info@validate.org.uk